Effective Date: July 1, 2026

At Twisted Jades, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit the Twisted Jades website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Device type
• Time zone
• Operating system
• Pages viewed
• Products viewed
• Referring websites or search terms
• Website interaction and browsing behavior

This information helps us improve your shopping experience and website performance.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Keep items in your shopping cart
• Improve website performance
• Analyze website traffic
• Provide a better shopping experience

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Order Information

When you place or attempt to place an order, we may collect information including:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order history

Payment information is securely processed through our payment providers. Twisted Jades does not store your full credit card information.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Process payments
• Ship your purchases
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Prevent fraud and unauthorized transactions
• Improve our website and shopping experience
• Analyze website performance
• Send promotional emails or marketing communications (only if you have opted in)

Sharing Your Information

We never sell your personal information.

However, we may share your information with trusted third-party service providers that help us operate our business, including:

• Shopify (our e-commerce platform)
• Payment processors
• Shipping carriers
• Email marketing providers
• Analytics providers such as Google Analytics

These companies only receive the information necessary to perform services on our behalf.

We may also disclose personal information if required by law or to protect our legal rights.

Marketing Communications

If you subscribe to our newsletter or marketing emails, you may receive updates about:

• New product launches
• Restocks
• Promotions
• Exclusive offers
• Seasonal collections

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Targeted Advertising

We may use cookies and similar technologies to display advertisements that are more relevant to your interests.

You can manage advertising preferences through your browser settings or through your advertising platform preferences.

Data Retention

We retain order information for business, accounting, tax, and legal purposes unless you request deletion where permitted by applicable law.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Request a copy of your personal data

To exercise these rights, please contact us using the information below.

International Customers

If you access our website from outside the United States, please understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Children's Privacy

Twisted Jades is not intended for children under the age of 18.

We do not knowingly collect personal information from anyone under 18 years of age.

Website Security

We use industry-standard security measures to help protect your personal information.

While we work hard to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

The updated version will always be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Twisted Jades

11425 Carlton Fields Drive
Riverview, FL 33579
United States

Email: twistedjades25@gmail.com