What kind of wax do you use?

Twisted Jades candles are made with a premium coconut soy wax blend for a smooth, creamy appearance, excellent scent throw, and a cleaner burn experience. Coconut soy wax is known for burning slower and more evenly than many traditional waxes.

Why does my candle look uneven or have “wet spots”?

Coconut soy wax is a natural wax blend, so slight imperfections, frosting, texture changes, or wax adhesion to the jar can happen. This is completely normal and does not affect performance.

How long should I burn my candle the first time?

Your first burn is the most important. Allow the wax to melt nearly edge-to-edge to help prevent tunneling and encourage an even burn throughout the candle’s life. This usually takes about 2–4 hours depending on jar size.

What is tunneling?

Tunneling happens when the candle burns straight down the center instead of melting evenly across the top. Short burn times are the main cause.

How often should I trim the wick?

Trim your wick to about 1/4 inch before every burn. This helps reduce soot, mushrooming, smoking, and oversized flames.

Why is my flame too high?

A high flame usually means the wick needs trimming or the candle is near a draft, fan, or open window. Extinguish the candle, allow it to cool, trim the wick, and relight.

Why does my candle jar get hot?

Candle vessels naturally become warm during use. Never touch or move a burning candle, and always place it on a heat-safe surface away from flammable materials.

How long can I burn my candle?

For safety and best performance, burn your candle no longer than 4 hours at a time.

Are coconut soy candles better than paraffin candles?

Many candle lovers prefer coconut soy wax because it burns cleaner, produces less soot, and offers a luxurious creamy finish with strong fragrance performance.

Why does the wax stick to the sides of the jar?

This is common with coconut soy wax and often corrects itself as the candle burns lower into the jar.

Can I reuse my candle jar?

Absolutely. Once cleaned, your jars can be reused for makeup brushes, crystals, herbs, office supplies, spooky decor, or tiny cursed treasures.

How do I remove leftover wax from the jar?

You can freeze the jar, use warm water, or gently heat the remaining wax to remove it safely before cleaning.

How should I store my candles?

Store candles in a cool, dry place away from direct sunlight and heat to preserve scent and appearance.

Do candles expire?

Over time, fragrance oils can weaken slightly, especially in natural wax candles. For the best scent experience, enjoy your candle within 6–12 months.

Are your candles handmade?

Yes — every Twisted Jades candle is hand-poured in small batches with dark fantasy, witchy, horror, and true crime-inspired vibes.

Candle Safety
Never leave a burning candle unattended
Keep away from children and pets
Burn on a stable, heat-safe surface
Keep away from drafts and flammable objects
Stop burning when 1/2 inch of wax remains
Never use water to extinguish a candle

What is bath bomb dust?

Bath bomb dust is the magical leftover crumble from bath bombs — perfect for sprinkling directly into your bath for a colorful, fragrant soak.

How do I use bath bomb dust?

Sprinkle desired amount into warm bath water and enjoy the fizz, fragrance, and spooky vibes.

Can I use the whole bag at once?

Yes — or use smaller amounts for multiple baths.

Will it stain my tub?

Our products are formulated to rinse clean, but we recommend rinsing your tub after use, especially with darker colors.

Is bath bomb dust safe for sensitive skin?

Everyone’s skin is different. If you have sensitivities, test a small amount first and discontinue use if irritation occurs.

Are your bath products edible?

No. As tempting as they may smell, all products are for external use only.

How should I store bath bomb dust?

Keep sealed in a cool, dry place away from moisture to preserve freshness and fizz.

How do I use wax melts?

Place 1–2 cubes (or desired amount) into an approved wax warmer. Do not add water.

How long does the scent last?

Most melts provide hours of fragrance depending on warmer temperature and room size.

Can I mix scents together?

Yes! Layering scents is part of the fun. Create your own twisted fragrance combinations.

How do I remove old wax?

Allow wax to cool slightly, then pop it out or soak it up with cotton balls while warm (not hot).

Are wax melts safer than candles?

Wax melts eliminate an open flame when used with an electric warmer, but safety precautions should still be followed.

Why does the color vary?

Because products are handmade in small batches, slight color variations may occur.

How should I store wax melts?

Store in a cool, dry place away from direct sunlight and heat.